Quality

Highest Quality Legal Process Outsourcing Services

The QuisLex value proposition is uniquely focused on quality. While most of our clients are initially attracted to the concept of highly competitive hourly rates for legal process outsourcing, our (insert number: i.e., dozens, hundreds, etc.) of long-term clients remain with us for the uncompromising quality of our work. Everything we do is targeted on improving efficiency, eliminating mistakes and minimizing client rework. This commitment includes:

• a quantifiable and measurable approach to quality,
• hiring and developing a talented and passionate workforce of legal and paralegal professionals,
• in-depth training and development programs,
• independent Quality and Legal Technology teams.

We accomplish these objectives through our Legal Quality Management System, an ISO 9001:2015 certified process that applies Six Sigma-based methodologies to drive quality, uniformity and productivity at both the organizational and project level. With each engagement, we develop and execute a quality plan and reporting framework to address and continuously improve our efforts. This dynamic system is expertly managed by Six Sigma Black Belts:  statisticians and process experts who make up our independent Quality Group, focused solely on ensuring that our work product meets the very highest standards measured by Lean efficiency and Six Sigma effectiveness.