About Data Breach Services
In recent years, companies across many different industries have moved to hybrid or remote work models. While this shift offers the opportunity for more flexibility and productivity, it also exposes enterprises to risk, as the security perimeter expands and becomes more susceptible to breaches. At the same time, consumer privacy laws around the world are putting new requirements in place when personally identifiable information (PII) is leaked. It is imperative to have a risk mitigation strategy to protect your company, employees, and customers.
Founded in 2004, QuisLex is a minority business enterprise (MBE) with headquarters in New York City and India, providing services to clients in industries such as finance, banking, technology, pharma, insurance, and healthcare.
When it comes to cybersecurity, it’s no longer a question of if a breach will occur – it’s a question of when. Cyber attacks happen every day, and when PII is exposed, customers could become victims of identity theft. For companies that hold or process personal consumer information, a data breach can interrupt their business operations, damage their public image, and lead to costly fines or restitution payments. Breaches can be caused by:
- Malware or ransomware
- Phishing and other social engineering schemes
- Brute force attacks
- SQL injections (malicious code in an application)
Investing in cybersecurity solutions is important for risk mitigation, but if an incident does occur, you need to be prepared with the proper resources and tools to stay in compliance and restore customer confidence.
As a highly acclaimed provider of managed legal services, QuisLex is well-positioned to support clients in the event of a cyber incident. Representative areas include:
Data Culling
When a breach occurs, countless documents need to be reviewed. QuisLex’s dedicated data scientists can cull datasets to reduce reviewable documents and shorten the review period. Our team has expertise in validating PII screens and can advise on defensible exclusions based on careful statistical sampling.
PII Reviews
When a breach happens, all kinds of customer information can potentially be exposed. PII can include data such as:
- Full names
- Social Security numbers
- Driver’s license numbers
- Banking information
- Medical records
Privacy reviews typically involve 40 or more categories of PII. Using time-tested, replicable processes, our team can complete reviews while accounting for industry-specific preferences and geographic distinctions.
QuisLex’s attorneys are well-versed in preparing notification lists. We can organize contact information for thousands of individuals while flagging categories of potentially exposed PII for each affected party.
Drawing on advanced analytics, we can help our clients prioritize breach response tasks, group impacted individuals by location, and determine if reporting requirements have been met in each area. With a strong background in privacy laws and regulatory compliance, we boast expertise in more than 30 domestic and international jurisdictions.
QuisLex also is equipped to implement and manage Data Subject Access Request (DSAR) programs. We help clients navigate specific DSAR guidelines as they apply to laws like the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Personal Information Protection Law (PIPL). We can designate a QuisLex privacy attorney as the point of contact for any related data subject requests.
QuisLex’s depth of experience in legal technology sets us apart from other alternative legal service providers (ALSPs). Beyond experienced attorneys, our team of more than 1,000 permanent staff includes veteran technologists, programmers, and privacy experts. Plus, QuisLex maintains strategic partnerships to enhance our legal service offerings.
After careful evaluation by the QuisLex Development Group, we are proud to have Exterro and ProSearch as channel partners to provide data breach response services.
Exterro’s Smart Breach Review software is a leading cybersecurity solution using artificial intelligence (AI) and machine learning capabilities to identify PII in compromised data. Smart Breach Review’s speed and efficiency allow QuisLex to provide end-to-end incident response services.
Privacy Suite, from ProSearch, combines insights from statistical models and natural language processing capabilities to detect private information in text that goes further than general search terms. It also utilizes computer vision to collect scans and facsimiles of documents potentially containing protected data. It integrates results into personalized dashboards and review panels for more meaningful, actionable analysis.
As a leading ALSP, we’re honored to work with major corporations around the globe. Six Sigma best practices, and highly trained permanent staff, QuisLex delivers unparalleled support after a data breach. And with cutting-edge security measures at our operations center in India, clients can rest assured that their data is safe with us. QuisLex offers an array of managed legal services, from managed document review and legal spend management to mergers and acquisitions assistance. With each client engagement, we tailor our services to meet your legal department and overarching company’s needs. For additional information, contact us today.
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