The Growing Responsibilities of In-House Counsel

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February 13, 2024

The Growing Responsibilities of In-House Counsel

The effects of the global COVID-19 pandemic are still being felt today as it has rapidly transformed several industries, including the legal sector. Even post-pandemic, in-house legal departments can expect certain trends to continue, such as the growth of legal operations, the transition of in-house legal departments from legal advisers to strategic business partners, the accelerated use of legal technology, and the importance of managing outside counsel and legal spend.


QuisLex, a minority business enterprise (MBE), is an alternative legal service provider (ALSP) offering outsourced legal services to corporate legal departments and Global 100 law firms. Here, we provide insight into what these trends mean and offer a solution for companies that need assistance getting their workloads under control.

In-House Legal Trends

Before, in-house counsel was traditionally used on the sole basis of legal purposes. Their responsibilities mainly involved providing legal advice and drafting, along with reviewing agreements. However, recent trends show the duties of in-house counsel teams are evolving to fill more of a strategic business partner role that supports the entire organization.

In-house legal teams now assist in strategic decisions by providing legal advice, working to improve processes, and offering assistance in navigating complex challenges. Their efforts now go beyond just providing sound legal advice.

Another recent development seen is the shift to remote and hybrid work settings. This change has greatly impacted the need for legal technology, making video conferencing, virtual hearings, electronic document sharing, and e-filings the norm. This trend of digital transformation appears to be one that will remain. According to Gartner, legal technology budgets for in-house legal departments will increase threefold, to approximately 12%, by 2025.

What Is the Solution?

Companies can adjust to these trends by outsourcing legal work to alternative legal service providers. With specialized expertise, ALSPs can save you money, time, and stress to lighten workloads. Additionally, ALSPs can aid with managing costs. In most cases, they do not bill based on the amount of time they spend on your work. Without the threat of extra hours costing you more money, your business can better stay on track and operate within a tight budget.

Legal Managed Services at QuisLex

Companies interested in receiving award-winning managed legal services should turn to the team at QuisLex. Since our company started in 2004, we have provided the highest quality offerings to clients across a wide range of industries, including technology, pharmaceuticals, retail, finance, insurance, and banking. Our expertise allows us to specialize in various legal aspects, such as:

Our patented approach to quality allows us to stand out from other ALSPs, making us the right choice to handle all your company’s legal needs. Our approach includes:

  • High-performance professionals: We are proud of our more than 1,000 highly trained, permanent employees, allowing us to pioneer innovation in legal managed services.
  • Multiple platform utilization: Our team identifies the right technologies to use, understands the benefits of each platform, and presents them to the client.
  • In-depth process: Our Legal Quality Management System uses an ISO 9001:2015 certified process that applies Six Sigma-based methodologies to deliver quality and consistency.
  • Industry-leading data security: With an uncompromising focus on cybersecurity and confidentiality, we were the first LPO organization to be certified under ISO 27001:2013, SSAE 16/ ISAE3402 (SOC 1), and AT101 (SOC 2) standards for data security.

Learn More About Legal Process Outsourcing With QuisLex

For more information about outsourcing with QuisLex and how an ALSP can serve your business, contact us today.

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